5xx errors check

Explanation & Implementation Guide

Explanation

HTTP 5xx errors indicate server issues that prevent pages from loading. When search engines encounter these errors, they may be unable to index affected pages, which can hurt your site’s SEO. Additionally, visitors facing these errors experience poor usability, which impacts your site’s credibility.

Get A free Gift

Implementation Guide

Identifying 5xx Errors:

Download and Install Screaming Frog SEO Spider: If you don’t already have it, download Screaming Frog SEO Spider, available for Windows, Mac, and Linux.

Enter Your Website’s URL:

Launch Screaming Frog, enter your website URL in the ‘Enter URL to spider’ box, and click ‘Start’.

View the Results:

After the crawl finishes, go to the Response Codes tab. Here, you’ll find a breakdown of HTTP response codes, including any 5xx errors.

Filter 5xx Errors:

Use the Filter dropdown, select 5xx Server Error, and view all pages with server-related errors.

Identify Problematic Pages:

Review the URLs with 5xx errors and note the specific pages and their error codes.

Fixing the Issue

Check Server Logs:

Examine server logs to locate the source of the 5xx errors. Common issues include server overload, misconfigurations, or temporary downtime.

Contact Your Hosting Provider:

If the issue is server-related, contact your hosting provider for assistance. They can provide insights into server performance and help with configuration adjustments.

Update Shopify Apps:

Ensure that all Shopify apps and integrations are up to date, as outdated or incompatible apps can sometimes cause server errors.

Review Custom Code:

If custom code is present, review it for any potential errors that could be causing server issues.

Monitor and Test:

After addressing the identified issues, continue to monitor your site and periodically check for 5xx errors using Screaming Frog. This will help ensure your site stays free from server-related issues.

No comments to show.